• What you need to know
• Audio/Video demonstration
• Step-by-step
• Related articles

What you need to know

• While protecting a file, you may have chosen 'Lock file to device on first use'. This feature allows the file to be opened only from the device it's first opened on.
• In this section, we'll see how you can remotely remove this lock. Once the lock is removed, the file can be opened on any supported device by authorized recipients.

• You’ll need to sign in to Seclore if you’re not signed in already. See the following page if you need help signing in to Seclore.

Signing in to Seclore

Audio/Video demonstration

Step-by-step

*If you're already logged in, you won't see the log in screen.

Related articles

Inactivating/Activating protected files

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